Annual Maintenance Contract (AMC)

Customized yearly maintenance packages managed under strict safety standards.

Structured AMC Plans Designed to Eliminate Sudden Breakdowns

An Annual Maintenance Contract (AMC) with Moon Elevator Group ensures that your building's vertical transport system is cared for by licensed engineering experts.

Rather than reacting to mechanical failures, an AMC sets up a predictable schedule of monthly audits. We test the battery systems, audit electrical grounds, verify brake linings, and lubricate moving hinges. This proactively cuts down passenger trapping risks by up to 90%.

Our clients include housing society committees, hotel operators, corporate complex managers, and hospitals who require reliable support and immediate breakdown callout guarantees.

What is Covered in Our AMC?

  • 12 Preventive Checkups: Scheduled monthly visits to oil the guide rails, inspect mechanical doors, and audit contacts.
  • Unlimited Emergency Callouts: Priority technician dispatch to resolve sudden power failures or door locks.
  • Lubrication and Calibration: Oiling pulley gearboxes, guide shoes, door chains, and adjusting limit switches.
  • Safety Standard Reporting: Detailed mechanical check sheet handed to building managers after every visit.

Our Service Plan Options

We offer two levels of yearly contracts to suit the operational intensity and budget of your building.

1. Preventive AMC (Labor Only)

Focuses on monthly cleaning, lubricating, safety checks, and adjusting components. Spare parts are billed separately as needed.

  • 12 scheduled monthly safety visits
  • Unlimited breakdown callout support
  • Guide rail oiling and brake calibrations
  • Spare parts billed with partner approval
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2. Comprehensive AMC (Parts Included)

Our all-inclusive plan. Covers monthly safety checks, breakdown callouts, and the cost of most mechanical and electrical spares.

  • 12 scheduled monthly safety visits
  • Priority 24/7 breakdown callouts
  • Calibrations, logic tests, and oilings
  • Parts covered: relays, processors, push buttons, rollers, door chains, and guide shoes

AMC Frequently Asked Questions

A Labor-Only (Preventive) AMC covers the engineering cost of monthly visits and breakdown callouts, but replacement parts (like a broken door motor or sensor curtain) are billed separately. A Comprehensive AMC covers both the labor cost and the replacement cost of key electrical and mechanical wear parts.

Under both plans, we perform one scheduled safety and maintenance checkup every month (12 visits per year). If your elevator experiences an unexpected stoppage between visits, the breakdown callout is covered at no extra charge.
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